Latest Episodes

Paras Doshi (Head of Data, Opendoor; former data leader at Amazon) joins High Signal to unpack the playbook for building an indispensable data function. He shares his experience tackling the classic scaling challenge of fragmented data at Opendoor, where rapid growth led to inconsistent metrics across the business, and turning the data function into a centralized strategic asset.

Sergey Fogelson (VP of Data Science, Televisa Univision) joins High Signal to reveal how the world’s largest Spanish-language media company built a sophisticated data engine from the ground up. This transformation fueled a tenfold expansion of its digital streaming business by redefining how the company connects with 300 million viewers worldwide. We dig into the journey from basic data unification to building production-ready recommendation engines, how his team uses embeddings on user behavior to uncover surprising connections in content consumption, and the trade-offs between investing in internal data tools versus direct revenue-driving products.

Andres Bucchi (Chief Data Officer, LATAM Airlines) joins High Signal to unpack how a century-old airline reinvented itself with data and AI—and how that transformation is unlocking value from fuel efficiency to fraud detection. LATAM has built a massive data operation, experimenting across everything from pricing to operations, while customers benefit from a more reliable and secure travel experience. We dig into how LATAM fostered an experimentation culture, why existing data infrastructure is a critical asset, and how the biggest bottleneck in AI adoption isn't the technology itself, but human decision-making. The conversation also looks ahead to the future of generative AI as a software engineering problem, and the organizational changes needed to unlock its full potential.

Daragh Sibley, Chief Algorithms Officer at Literati and former data-science leader at Stitch Fix, joins High Signal to unpack how machine-learning moves from slide-deck promise to bottom-line impact. He walks through his shift from academic research on how kids learn to read to owning inventory and personalization algorithms that decide which five books land in every child’s box. We dig into the moment a data leader stops advising and starts owning P&L-critical calls, why some problems deserve simple analytics while others need high-dimensional models, and how to design workflows where human judgment and algorithmic predictions share accountability. Along the way we talk incentive design, balancing exploration and exploitation in inventory, and measuring success in dollars—not dashboards.

Lis Costa, Chief of Innovation and Partnerships at the Behavioural Insights Team, joins High Signal to explore how behavioral science is reshaping public policy, digital platforms, and machine learning. She explains how defaults influence behavior at scale, why personalization and chatbots are unlocking new kinds of interventions, and what happens when AI systems meet real-world complexity. We also discuss the limits of nudging, the promise of boosting, and why building for human decision-making requires more than just good models.

Sudarshan Seshadri—VP of AI, Data Science, and Foundations Engineering at Alto Pharmacy—joins us to explore what it takes to build high-stakes AI systems that people can actually trust. He shares lessons from deploying machine learning and LLMs in healthcare, where speed, safety, and uncertainty must be carefully balanced. We talk about designing AI to support pharmacist judgment, the shift from bottlenecks to decision backbones, and why great data leaders are really architects of how irreversible decisions get made.

Cara Dailey, VP and Head of Data Strategy at Early Warning (the parent company of Zelle), joins High Signal to discuss the evolution of high-stakes data leadership and governance.

Harvard Business School's Chiara Farronato discusses how digital platforms like Airbnb and Uber have transformed industries. She explores the challenges of fostering collaboration between managers and data scientists, bridging communication gaps, and building data-driven cultures. Chiara also delves into the complexities of managing peer-to-peer marketplaces and the evolving role of data in decision-making. This episode offers key insights for business leaders working with technical teams and navigating platform-based innovation.

Bozena Pajak, VP of Learning at Duolingo, joins High Signal to discuss the evolution of AI at Duolingo: from personalized difficulty models to the current generative frontier where AI characters provide low-stakes and high impact conversational practice. We discuss the role of AI in overcoming one of the biggest hurdles in language acquisition, speaking anxiety. We also talk about how Bozena's team leverages agentic workflows to scale content and why the next wave of personalization involves shifting from difficulty levels to "thematic lenses" tailored to specific user interests.

Benn Stancil, writer and co-founder of Mode, joins High Signal to ask some uncomfortable questions about the current AI moment. Is now actually a terrible time to start a company? If the tools you build on today are obsolete in six months, at what point does the head start stop mattering? Is all that context engineering you're doing a waste of time, destined to go the way of Boolean search syntax in the 90s?

Nicholas Moy, former Head of Research at Windsurf & now at Google DeepMind, joins High Signal to discuss the shift from "co-driving" to a truly "agentic" era of development.

Lis Costa of the Behavioral Insights Team returns to High Signal to deliver a critical behavioral science playbook for the AI era focused on human and business impact.

Lance Martin of LangChain joins High Signal to outline a new playbook for engineering in the AI era, where the ground is constantly shifting under the feet of builders. He explains how the exponential improvement of foundation models is forcing a complete rethink of how software is built, revealing why top products from Claude Code to Manus are in a constant state of re-architecture simply to keep up.

Vishnu Ram Venkataraman (Generative AI Executive & Entrepreneur; former AI Leader at Credit Karma and Intuit) joins High Signal to unpack the true cost of generative AI. Having scaled AI solutions impacting over 140 million users, Vishnu reveals why the ease of shipping Gen AI prototypes often masks significant operational and engineering debts, challenging the conventional wisdom of rapid deployment.

Chris Child, VP of Product, Data Engineering at Snowflake, joins High Signal to deliver a new playbook for data leaders based on his recent MIT report, revealing why AI is paradoxically creating more work for data teams, not less. He explains how the function is undergoing a forced evolution from back-office “plumbing” to the strategic core of the enterprise, determining whether AI initiatives succeed or fail. The conversation maps the new skills and organizational structures required to navigate this shift.